AI has emerged as a powerful force at the heart of the digital revolution. 

The telecommunications industry plays a vital role in fostering AI, bearing responsibility for cybersecurity and the resilience of critical infrastructure. That role is critical for AI and our future as the technology holds great potential for good in providing sustainability and climate solutions in our increasingly digitized world. 

This intersection is more than just a result of technological advancement by happenstance; it should be viewed as an intentional strategy to address complex challenges and opportunities in our digitized world.

So, outside of the hype, why is this relationship between AI, connectivity and cybersecurity particularly critical now?

Connection and resilience

AI is projected to generate up to 10% of available data within the next three years, with the telecommunications industry quietly propelling this transformation. 

Investments in advanced telecommunications networks extend beyond mere connectivity; they serve as the backbone of critical infrastructure in our increasingly digitized world. 

Mobile connectivity, as the primary mode of connection, enables efficient data transmission with high-speed, low-latency connections. It also fortifies global resilience against the disruptions of natural disasters and cyber threats, empowering societies for a better tomorrow.

Between cybersecurity and critical infrastructure

When it comes to cybersecurity and threats, AI presents a double-edged sword as it both emanates and helps safeguard against them. At a recent Telenor event, for instance, AI’s capabilities were demonstrated when I was portrayed through a deepfake video, yet my replica was making statements that were completely contrary to my actual views. While fascinating, it is undoubtedly frightening as the potential for misuse is evident.

Then, as the cybersecurity threats facing nations rise – Norway experienced a tripling in cyber attacks between 2019 and 2021 – businesses have still typically lacked readiness, even though three in four Nordic business leaders think that a cyber attack could put them out of operation. AI’s rise now initiates a race to invest in countermeasures; however, how many companies will fall in line is yet to be seen.

The telecommunications industry is developing AI-driven solutions to address these cybersecurity challenges, including AI-powered threat detection and automated response systems. 

Mobile industry organization GSMA, for instance, is working towards establishing common guidelines for ethical AI. Its artificial intelligence for impact initiative collaborates with partners across the public and private sectors to commercially scale responsible AI for a better future. It also created an AI ethics framework to help organizations consider how to ethically design, develop and deploy AI systems. Deutsche Telekom and Telephonica have also have also established guidelines for the ethical use of AI.

Ethical considerations are paramount and the industry is committed to implementing ethical AI principles to ensure unbiased and responsible use – the EU’s AI Act is one potential guide on considerations for AI actors